Placing and managing your customer's orders can be a time-consuming process, and mistakes can be made when customers relay their orders to your order management team. Instead, Routeique allows customers to place orders themselves in our customer order portal. Customers have the option of placing, editing, managing, or cancelling their orders in the portal, minimizing mistakes and saving time for your team. Once placed, these orders can be viewed in real time by members of your team, making fulfillment quick and easy. The order portal helps to keep customers updated regarding the status of their order, improving customer service. At Routeique, we know that your customers are the heart of your business so we designed our platform with that in mind. Our system is intuitive and easy to use, making it easy for your customers to learn.
When you are one of the worlds largest food manufacturers and distributors, serving thousands of customers, it's essential to have an excellent system to manage customer orders. That's exactly what Routeique provided for this business, allowing customers to place and manage their own orders within their order portal. Orders placed through the portal are automatically updated and sent to the warehouses which will be fulfilling the orders, allowing for quick and easy order packaging and faster delivery. This company also utilizes our inventory management system and our route optimization software to ensure that orders placed through the portal are fulfilled efficiently and accurately. Our customer order portal, like all our features, can be used in combination with as many Routeique features as your business needs. Find out what else Routeique can do for you by requesting a demo below.