Cold Chain and Beyond: Supply Chain Software For Food Distributors

DIGITALLY TRANSFORM YOUR ENTIRE NETWORK

Our commitment to providing supply chain solutions in the FMCG and foodservice space has always been considerably deeper than pixels on a screen. Our tools provide our customers with complete supply chain orchestration. With x-ray vision into your entire supply chain, you can operate seamlessly and efficiently.

Routeique was founded in one of the largest food and beverage supply chain networks in North America. Since then, we’ve prided ourselves on remaining at the forefront of supply chain solutions for the foodservice space.

WE UNDERSTAND THE CHALLENGES FACING THE FOOD AND BEVERAGE SPACE

Customer satisfaction, product integrity, and efficiency are all essential to a successful operation.

Time Spent On Order Capture

Taking orders over the phone takes up your team's time, limits the times of day your customers can place orders, and introduces the possibility of manual errors.

Inefficient Warehouses

Without real-time insight into your inventory levels and a layout built around your fulfillment processes, it’s hard to accurately fulfill orders.

Slow

Deliveries

Since many food and beverage products have a short shelf life and incredibly tight storage requirements, it’s costly when products aren't delivered on time or accepted by customers.

Product
Loss

Cold chain failures or inventory tracking issues can easily result in damaged or unsellable products.

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Track expiry and cold chain compliance

Get insights into your orders and inventory so that you're only storing what you need, and easily track product expiry.

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Understand where your products are at

Lot traceability ensures you know exactly where each lot has gone. In the event of a recall, it’s easy to ensure customer safety.

Keenly track inventory to ensure the highest fill rates your customers have ever seen

An online order portal, integrated with an accurate inventory system, can ensure that customers are ordering products that will be available to fill.

In addition, an inventory management system can reorder items you need at regular intervals to ensure you always have what you need.

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Ensure cold chain compliance every step of the way

Our Cold Chain Sensors track storage temperature, door contact and vehicle location, so you have a record of exactly how your product was transported, when it arrived and the circumstances around delivery.

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Hit every delivery window with our route planning tools

Our route planning and optimization products, take customer location, delivery windows, and more into account Along with our mobile solution for drivers, this sets you up to provide timely deliveries. Ensuring products aren’t sitting on trucks means happy customers as well as less potential for cold chain breaks.

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Enhance and streamline ordering

Our tools reduce time spent on order capture, improve accuracy, and automate order status updates and invoicing.

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Reduce admin tasks with warehouse management tools

With real-time insights into your inventory, it’s easy to manage inventory and re-order levels and reduce product waste with tight controls on date codes and FIFO.

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Cut delivery times and distance

Our unique routing planning & optimization algorithm makes routes up to 25% more efficient. Drivers can digitally collect proof of delivery, which reduces the time to delivery.

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Ensure cold chain compliance every step of the way

TESTIMONIALS

WHAT OUR CUSTOMERS ARE SAYING

"Throughout our experience with Routeique, our business has expanded from a small home-based business distributing one brand, into a corporation with a warehouse that stores and distributes items from multiple suppliers. Although Routeique was unaware of the potential growth of our business, they have treated us with the same excellent customer service and support since our small beginnings at our home office. Throughout our expansion, any challenge that has arose has been met with a software solution from our friends at Routeique."

Jason C.Owner, National Food Service Distribution

“I feel like we work with [Routeique] on a day-to-day basis, an I can call any one of them up, and ask basically anything, which is incredible. We feel very comfortable working with their team.”

Tianna G.Director, Operations & Expansion, B2C Food distributor

"During our time using Routeique's order management solutions, we have found that it greatly reduces the amount of time required to manage orders and has increased order accuracy."

"Excellent customer service and customized software to my business."

Graeme W.Owner, Coffee Manufacturer

"Your technology allows us to share customer order details across our third-party distribution network, and view the real-time status of each delivery. Your software has allowed us to reduce our time to settlement and enhance our customer service. During our time working with Routeique, we’ve been pleased with your team’s customer care and software solution. Your team provides a high level of support directly to our distributors and their teams, building relationships directly with the members of our network."

Russell S.National Manager, International Foodservice Manufacturer

"Before we launched Routeique, our sales team took orders by phone or email. Now, our sales reps all have access to the Order Portal to place and manage existing orders."

Mark L.General Manager, Meat Manufacturer

"As usual, the support was there and they assisted in solving the problem. They listened to me and communicated with me until the problem was solved - very professional."

Theresa M.Controller-Accounting, Western Canadian Distribution Company

"Your teams' analysis of our warehouse and fleet processes helped us to uncover several opportunities for further optimizing our warehouse operations."

Pat C. CEO, National Distribution Services

"Over the past year Routeique has helped Ziing Optimize delivery routes for over 250,000 orders across Canada. The Routeique team consistently deliver effective and timely solutions that have established them as a solutions provider and not just a vendor of software."

Chris H. President & CEO in Canada, Transportation and Trucking

"Overall very positive and a refreshing new experience with a software company that actually values feedback for continuous improvement."

Mathew B.Dir Information Management in Canada

“I’m a big fan of the company, the people and the product. Great usability, fantastic support! Very intuitive usage. The personal support is absolutely stunning.”

Dustin F.CEO, Information & Technology Services

ORDER MANAGEMENT

SEAMLESSLY MANAGE ORDERS AND CUSTOMERS

Seamlessly coordinate all orders to be filled. Routeique’s online ordering system lets your admin team concentrate on higher-value tasks like providing excellent customer service and building your business.

Standing orders record your customers’ favorite products, making reordering a breeze. Email reminders for reordering and confirming delivery keep customers in the loop automatically. Finally, your team can easily view past orders, download invoices, and monitor the delivery status of current orders.

EXPLORE ORDER MANAGEMENT

Tablet displaying Routeique B2B customer order portal on an orange background

ROUTE OPTIMIZATION

HARNESS INDUSTRY-LEADING ROUTING ALGORITHMS

Routeique’s powerful route planning and optimization system can take thousands of drops and available assets and manage route planning and optimization from start to finish. Our system’s unique process has two phases. It considers factors like delivery windows, location, drivers, and more. First, it analyzes available resources and clusters the drops into route plans. Next, it organizes the drops in the most efficient order for your drivers to tackle. All data from the field sync directly back to the Digital Control Tower, providing real-time visibility into order fulfillment status and POD.

EXPLORE ROUTE OPTIMIZATION

Phone displaying Delivery Management System app's map, and tablet displaying an optimized tour plan

IOT AND FLEET INTELLIGENCE

EXTEND YOUR VISIBILITY WITH IOT AND FLEET INTELLIGENCE

Maintain the integrity of all of your temperature-sensitive goods, and reduce costly product waste.

Routeique’s Vehicle Intelligence Hub and in-truck sensors provide info on vehicle temperature, humidity, and door sensors–everything needed to prove cold chain compliance.

EXPLORE FLEET INTELLIGENCE

Tablet displaying IoT/cold chain deployment analytics

WAREHOUSE MANAGEMENT

TRACK FULFILLMENT

Make it easy to increase your inventory accuracy with Routeique’s integrated inventory and order management features.

Orders are automatically converted to digital packing lists for your team in the warehouse, and anyone can manage material handling processes using Routeique.

EXPLORE WAREHOUSE MANAGEMENT

Tablet displaying Routique's search orders page

FREQUENTLY ASKED QUESTIONS

How does pricing work?

Our pricing is based on the number of orders/transactions.

Unlike a number of platforms, we don’t charge based on the number of users. We believe that clients get the most out of our traceability features by adding all team members to our software. Additionally, by basing our software fees on monthly transaction volume, we can more accurately scale with your business.

We also offer onboarding & implementation packages as well as professional services to support your digital transformation. We offer both standard and custom packages.

Clients can opt to onboard themselves, but we are also proud to offer strategic consultation and process review and analysis for those who want it. This means that clients are able to start digitizing even if they don’t have a project or technical team in-house. It’s an easy way to scale up and down as your projects require it.

Contact us for more info about our software, hardware and professional services pricing!

What is the timeline for onboarding?

In general, we find that most clients can be onboarded in six to eight weeks from project kickoff. This allows our clients time to gather data, and manage change control.

However, if we are setting up an integration, we adjust the timeline to account for integration setup. If you get in touch with our team, we can give you a more specific estimate based on integrations.

What data do I need to start project kickoff/onboarding?

There are a few things that need to be in place before you launch a new solution. But, if you don't have them in place, our expert team is more than happy to help you get set up for success!

Data

Ensure that you have data, either from a legacy system or manual process, in a format that is readily available for upload to Routeique. Our Client Success team can lead your team through the data requirements and formatting details.

Process Documentation

We find that clients are most successful when they have their operating procedures well documented so they can be updated as new tech gets rolled out.

WiFi

One of the first challenges we see clients encounter when rolling out new technology in a warehouse is WiFi quality. We recommend testing your existing WiFi quality before launch.

Hardware

Our solutions can be used on consumer or enterprise hardware. We are happy to introduce you to trusted hardware partners to find the best-fit supported device for your facility and team.

Additional Consultation (If Applicable)

There’s no sense in digitizing a bad process. Our supply chain consultants will provide warehouse layout & optimization solutions. . During this phase, we spot opportunities for optimization and solve problems in analog before implementing a digital solution.

What options do you have for user education?

We have a robust knowledge base available 24/7 as well as a standard training package.

We’re also happy to build a custom training plan for you and your team based on your team and end users' specific requirements and use cases.

I want to try your software. Can I get a trial account?

We can absolutely set up a trial account for those interested! Because we have many solutions, please book an intro call with our team, and we can set up a trial account of the best-fit solution for your businesses.

What services do you offer?

We’re more than a software company—please visit our professional services page for more details. We love to be involved even before you have a solution implemented.

Does Routeique help prove product integrity?

Yes! In addition to tracking environmental factors that could harm a product’s integrity, our tools monitor door contact, effectively providing a digital seal. This can replace traditional plastic seals used in industries such as dairy while providing additional context, such as the time of door opening.

What aspects of my supply chain can I track? Can I customize what I track?

Our combination of software and IoT tools provide you with context-rich information across and into your entire supply chain for unparalleled visibility.

Breadth

Easily track your products' journey from supplier to end customer.

Granularity

Routeique allows you to track items down to the line level. In addition to our software, our standalone and modular Smart Chain Sensor can monitor product environment temperature, humidity, light, and more.

With custom reports and IoT configuration, it's easy to see the data that's most important to you.

Visit our orchestration page for more details.

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YOUR SUPPLY CHAIN IS CRITICAL: MAKE IT SEAMLESS

Orchestrate your food and beverage supply chain from end to end

DIGITALLY TRANSFORM YOUR ENTIRE NETWORK

OUR CLIENTS